Our values are at the core of everything we do!

• INNOVATIVE. Think ahead to stay ahead.
• DRIVER. Stay hungry and act with urgency.
• OWNERSHIP. No excuses. 100% accountability.
• CARING. For employees, partners and community.
• INDIVIDUAL. We work with great people and expect a lot from them

We are one of Western Canada’s largest window and door manufacturers servicing consumers, contractors and retailers. Established in 1988 and headquartered in Edmonton, Alberta, its not just Durabuilt’s innovative manufacturing and design that places us on the list of Canada’s Best Managed Companies - it’s also our people.
 

• Obtains, updates and demonstrates detailed industry, Company, competitor and product knowledge.
• Designs and implements a sales plan that will achieve the sales goals detailed above.
• Compiles lists of prospective customers for use as sales leads
• Investigates tender requests, prepares bids and submits/ presents within the required time frame.
• Makes outbound calls to potential customers.
• Makes outbound lead follow-up calls to potential and existing customers by telephone and email to qualify leads and sell products and services
• Handles in-bound sales lead calls to convert calls into sales.
• Manages and grows assigned builder accounts.
• Driven individual with ability to develop new accounts, retain and service established accounts.
• Provides product demo's to qualified customers upon request, including appropriate pricing information.
• Emphasizes salable features, quotes prices and credit terms, and prepares sales orders for orders obtained.
• Organizes time and activities to maximize time in front of customers.
• Informs customers and potential customers on a timely basis of business changes such as product offering, pricing, or assembly options.
• Creates and demonstrates strong value propositions for each potential customer and provides value engineering options when needed.
• Estimates delivery dates based on knowledge of Company's production and delivery schedules.
• Completes accurately and submits in a timely manner all documentation necessary to ensure that product can be ordered, and materials and installation scheduled.
• Enters new customer data and other sales data for current customers into computer database.
• Provides pro-active after-sales follow-up to ensure positive and acceptable CSR scores.
• Investigates and resolves customer enquiries and complaints, escalating to the SM when necessary and appropriate.
• Complies with company policies on pricing, discounting, credit and collections to ensure profitability.
• Able to use electronic software (PQM, MS Office etc.) to quote, sell and order products and assist in providing prompt and on-time delivery.
• Responsible for their personal development and career development.
• Represents the organization at all times in a professional, competent manner, in keeping with the high ethical and cultural standards of the organization.
• Establishes lasting relationships to maximize sales / customer relationship. Specifically, develops long-term relationships with contractors, architects and trade organizations.
• Must be prepared to work appropriate hours.

• Core selling and prospecting skills
• Knowledge of company and DURABUILT operations, including installation
• Product knowledge
• Industry knowledge
• Competitor knowledge
• Basic knowledge of the construction industry
• Ability to read and interpret plans and blueprints
• Detailed knowledge and experience of the DURABUILT sales process
• Communication skills, especially listening skills
• Interpersonal skills
• Presentation skills
• Service orientation
• Customer relationship skills
• Process management
• Time management
• Intermediate computer literacy
• Basic financial skills
• Value engineering
• Must be able to communicate in written and oral form.
• Must be able to read/comprehend
• Ability to work with fractions, percentages, and solve problems
• Ability to perform calculations
• Ability to relate across a broad and varied customer base.

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We embrace diversity and offer equal opportunities to all qualified applicants regardless of origin, culture, ethnicity, age, ability, gender identity, sexual orientation, or faith. Thank you to all those apply and those who are short-listed will be contacted.