• Innovative. Think ahead to stay ahead.
• Driver. Stay hungry and act with urgency.
• Ownership. No excuses. 100% accountability.
• Caring. For employees, partners and community.
• Individual. We work with great people and expect a lot from them.

• Create and manage daily schedules based on production plans and resource availability.
• Collaborate with production, sales, and shipping departments to optimize schedules and reflect progress or changes.
• Forecast and balance shift schedules to maximize capacity and efficiency.
• Schedule window and door installation and service appointments efficiently.
• Resolve scheduling conflicts and ensure timely service delivery.
• Communicate with field technicians across Alberta to coordinate jobs and resolve issues.
• Consider each stage of the production process to improve efficiency and reduce downtime.
• Ensure smooth operations across production, packaging, and distribution departments.
• Coordinate with accounting for order clearance and batching.
• Distribute production paperwork and dispatch order files to shipping daily.
• Respond to customer inquiries via phone, email, and voicemail professionally and promptly.
• Send quotes to customers and follow up to close sales.
• Provide regular status reports to management on project progress and schedule adherence.
• Prepare and maintain various operational and performance reports.
• Maintain accurate records of schedules, service calls, and production batches.
• Order parts for repair work as needed.
• Generate job completion paperwork and coordinate any outstanding service tasks.

• Excellent time management and organizational skills
• Ability to multi-task in a fast-paced environment
• Attention to detail and accuracy
• Analytical and problem solving skills
• 2+ years experience in an office environment
• Courteous and professional telephone manner
• Excellent verbal and written communication skills
• Advance proficiency in Microsoft Office Suite (Excel, Outlook, Word).
• Ability to work both independently and as part of a team
• Understanding of the geographical areas of Alberta
• Experience using production planning and/or scheduling software is an asset.

Send Us Your Resume

We embrace diversity and offer equal opportunities to all qualified applicants regardless of origin, culture, ethnicity, age, ability, gender identity, sexual orientation, or faith. Thank you to all those apply and those who are short-listed will be contacted.