Assistant Manager Shipping

Company Overview
Durabuilt Windows & Doors has been a leader in the manufacturing industry for over 30 years, evolving from a small family business into one of Western Canada’s largest privately held companies. Our commitment to hard work, innovation, and customer satisfaction has earned us a place on Canada’s Best Managed Companies list since 2012.

Position Summary
The Assistant Manager, Shipping is responsible for coordinating and overseeing daily shipping operations to ensure efficient, accurate, and timely delivery of products to customers. This role supports operational planning, manages shipping workflows, resolves shipping-related issues, and ensures adherence to safety, quality, and customer service standards.

Job Responsibilities

• Coordinate and oversee all shipping activities to ensure smooth and efficient operations.
• Ensure products are completed, prepared, and shipped according to customer requirements and delivery schedules.
• Monitor daily shipping schedules and proactively address potential delays or disruptions.
• Manage and resolve backorder issues to minimize customer impact and maintain service levels.
• Address shipping-related concerns raised by drivers, carriers, customers, and internal stakeholders.
• Collaborate with production, inventory, and customer service teams to ensure accurate and timely order fulfillment.
• Maintain a safe, clean, and organized warehouse and shipping area.
• Ensure proper handling, loading, storage, and transportation practices are followed to prevent product damage.
• Monitor compliance with workplace safety standards and company policies.

• Support, guide, and coordinate shipping team members to achieve daily operational goals.
• Assist in training and onboarding shipping staff on procedures, safety standards, and best practices.
• Monitor team performance and provide feedback to ensure productivity and quality standards are met.
• Work closely with management to implement operational improvements and achieve departmental objectives.

• Demonstrates the ability to lead, support, and coordinate team members effectively to achieve departmental goals and maintain a productive work environment.
• Maintains a strong commitment to meeting customer requirements by ensuring timely, accurate, and high-quality delivery of products and services.
• Effectively prioritizes tasks, allocates resources, and organizes workflows to meet operational objectives and deadlines.
• Identifies issues proactively, analyzes root causes, and implements practical solutions to support efficient operations and continuous improvement.
• ​Ensures accuracy and quality in shipping processes, documentation, inventory management, and customer requirements.
• Manages multiple priorities and competing demands while consistently meeting deadlines in a fast-paced environment.
• Promotes and adheres to workplace safety standards, policies, and best practices to maintain a safe and healthy work environment.
• Seeks opportunities to improve processes, increase efficiency, reduce errors, and enhance overall operational performance.
• Takes ownership of responsibilities, follows through on commitments, and demonstrates dependability in achieving results and supporting team.

• Minimum 3 years of experience in shipping, logistics, warehouse operations, or distribution, preferably in a leadership or supervisory capacity.
• Supervisory experience is an asset.
• Dispatch experience is an asset.
• Previous experience with Manufacturing or Construction industry.
• Excellent leadership, organizational, and problem-solving skills
• Experience working with diverse cultures and a varied workforce.
• Ability to manage multiple priorities in a fast-paced environment.

• Lifting and/or carrying anywhere from 0 lbs to 50 lbs.
• Work in a production facility and in an office located in the Shipping area.
• Repetitive movements and work.
• Standing for extended periods.
• Involves sitting, walking, standing, bending, stooping on a regular basis.
• Walking near to heavy tool and moving machinery.
• Exposure to all types of weather conditions, and dirt, dust and noise.

Send Us Your Resume

We embrace diversity and offer equal opportunities to all qualified applicants regardless of origin, culture, ethnicity, age, ability, gender identity, sexual orientation, or faith. Thank you to all those apply and those who are short-listed will be contacted.

Thank you for applying!